Frequently Asked Questions

Find Quick Answers to Common Questions About Our Banking Services

How can I open a savings account with Coastal Urban Bank?

You can open a savings account by visiting your nearest branch with valid identity proof, address proof, and passport-sized photographs.

What documents are required for KYC compliance?

Valid ID proof (like Aadhaar, PAN, Passport), address proof, and a passport-sized photograph are typically required. Please check with the branch for accepted documents.

How can I update my mobile number linked to my account?

You can update your mobile number by visiting the branch and submitting a request form with identity verification.

How do I register for mobile banking?

Download the Coastal Urban Bank Mobile Banking App from the Google Play Store or Apple App Store, and register using your account and mobile number.

Is UPI available for Coastal Urban Bank customers?

Yes, Coastal Urban Bank offers UPI services. You can link your account to any UPI-enabled app such as Google Pay, PhonePe, or BHIM.

What should I do if my mobile banking app is not working?

Ensure your internet is active and app is updated. If the issue continues, contact customer support or visit the nearest branch.

What types of loans does Coastal Urban Bank offer?

We offer a wide range of loans including Gold Loans, Housing Loans, Vehicle Loans, Business Loans, and Medium-Term Loans.

How can I apply for a loan?

Visit your nearest branch or call customer support. You may also apply online through our website if the facility is available.

How is EMI calculated for loans?

You can use the EMI Calculator available on our website (click here) by entering loan amount, interest rate, and tenure.


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